1. How to I disable / manage / remove cookies?

Depending on the browser you use, you can change your settings to allow or disable cookies and clear out those that already exist.

Please be aware that disabling cookies can restrict the functionality of a website. For example, without cookies, you could not use the Live Chat feature on our website.

The following sites explain how you can manage cookies for most popular browsers.

Chrome: https://support.google.com/chrome/answer/95647?hl=en
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
Safari: http://support.apple.com/kb/ph5042
Opera: http://help.opera.com/Windows/10.00/en/cookies.html

  1. Do Not Track, Ad Options and opting out of Google Analytics tracking

Do Not Track (DNT)

DNT is a web browser setting that requests that a web application disable its tracking of an individual user. When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, analytics companies, ad networks, plug in providers, and other web services you encounter while browsing to stop tracking your activity.

Find out more about how to enable DNT in your browser at https://allaboutdnt.com

Ad Options

You can find out how you can control the behavioural advertising that is served to you across the sites you visit here: http://www.youronlinechoices.com/uk/your-ad-choices

Find out how to opt out of Google ad personalisation here: https://support.google.com/ads/answer/2662922?hl=en-GB

Google Analytics

You can opt out of all Google Analytics tracking by installing the browser extension from Google. More information can be found here: https://tools.google.com/dlpage/gaoptout

  1. Where can I find out more about cookies?

The following websites contain much more info on Cookies and their uses.


General privacy info can be found on the ICO website: http://www.ico.org.uk/